The Playstation 5 was released in November 2020 alongside the Dualsense controller. Now that the dust has settled on the console’s launch, with the PS5 itself still continuously selling out, there’s been a common thread of many users reporting issues with the controller itself, and namely with the tension of the springs fitted on the Dualsense by default.
We’ve had to replace our launch Dualsense’s triggers multiple times at this point, where the trigger springs simply snap, leaving you with an incredibly sad and floppy haptic trigger. Now, Sony has seemingly fixed the issue, as YouTuber TronicsFix has highlighted when disassembling the new models of Dualsense in his latest video, embedded below.
The issue with Dualsense triggers
The fault of this lies with the rigidity of the springs in the Dualsense, which is tightly coiled and placed to ensure that tension lies on the spring, giving you the feedback which plops the trigger back into a neutral position. The Dualshock 4 and many other controllers employ a similar system, but the Playstation 5’s springs are wound slightly more tense to ensure that the haptic mechanics in the trigger work correctly. Unfortunately, the triggers themselves have maintained a similar design to the Dualshock 4, and making use of the same gauge of wire for the spring does not produce good or reliable results, unfortunately. You just have to take on peek onto YouTube or Reddit to see the wealth of people running into the same issue encountered after regular use of the controller, meaning that they’re not breaking while being abused, but breaking under normal use.
How Sony has fixed the springs
The Dualsense’s springs were modeled after a similar gauge of wire that the Dualshock 4 used, you can even replace a broken Dualsense spring by transplanting one over from a Dualshock 4. However, with the binding and release of tension experienced when using a Dualsense, in tandem with the haptic triggers, the spring was prone to snapping. Now, in the newest models and colorways of the Dualsense, Sony has beefed up the gauge of wire used for the springs themselves, hopefully giving them more rigidity and defense when it comes to that repeated releasing of tension that the Dualsense has to endure when making use of the triggers.
According to Tronicsfix, the older gauge of wire was 0.25mm, and the newer spring found in the newer colorways of the Dualsense is 0.30mm. Side-by-side, the new spring looks visibly thicker, but this 0.5mm difference equates to a 20% increase in thickness over the older model.
Unfortunately, the already-released models of the Dualsense controller might not have these upgrades yet, as the stock needs to fully sell out before Sony is able to roll out freshly-baked ones from the factory that give you these upgraded gauges on the triggers. There must have been a fairly high failure rate for them to take this action, which is going to be ultimately a good thing for the consumer, but they really should have put the standard Dualsense through its paces to ensure longevity. Check out our guide on how to use a Dualsense on your PC.